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HOME / Global Experience Design Director of Engagement and Solutions

Global Experience Design Director of Engagement and Solutions

Location(s):
San Diego, California, United States of America

Vancouver, WA,  US

Category: Engineering
Job ID: 3077818
Posted: June 18, 2021

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HP is a culture of innovation. We are seeking an experienced executive leader to guide HP Print into the future through creative thought and brilliant experiences. Join the best and brightest in the industry. In this unique leadership opportunity, your contributions will help to shape HPs future and revolutionize an industry.     

The Role: 

  • Strategically manage digital experience design to capture growth within a large-scale, mature, global business across all categories of print business 

  • Develop innovative, personalized experiences that drive engagement and loyalty for millions of users 

  • Lead a diverse design team through experience development cycles within a complex environment, from ideation to delivery 

  • Utilize modern user centered design process, based on deep data-driven insights, complemented with talented creativity to deliver amazing services and solutions 

  • Partner with Marketing, R&D and Operations teams to bring our content and IP to life properly and with a consistent brand point of view across the globe 

  • Operationally manage design resources within schedule, scope and budget to provide efficiency and effectiveness while achieving design objectives 

The Challenge: 

  • Chart the course: Creating compelling, user centered experiences that frame the future success of HP Print team. 

  • Lead the team: Harness the capabilities of a globally diverse team, that are focused in: 

                        > UX and System Design 

                        > Experience Design 

                        >  Interaction Design 

                        > Visual Design 

                        > Services Design 

                        > Research and User Centered Testing 

  • Push boundaries: Assess current and planned roadmap and recommend innovative and creative solutions 

  • Measure Success: Establish a frame to measure business success from the perspective of the user 

  • Establish and Develop the Team: Cultivate HP cultural values and stimulate creativity of the team while growing competency through your thought leadership 

Demonstrated Ability and Proven Track Record: 

  • Successful delivery of compelling digital experiences at scale 

  • Fostering a culture of innovation and out-of-the-box thinking by attracting, developing and retaining a diverse community of the industrys most exceptional talent 

  • Striving to generate actionable insights that drive print experiences 

  • Anticipating and leading people through change 

  • Applying business acumen to an organizations problems/challenges and developing solutions that reflect solid judgment 

  • Collaborating and influencing throughout a global and matrixed organization 

  • Ability to make strong and compelling business cases, based on observations and deep insights of the customer domain markets 

Qualifications 

  • Bachelors or advanced degree in Human Computer Interaction/Industrial Design or other design-related field 

  • Proven ability to lead a global team of creatives 

  • 5 years or greater of senior leadership 

Organizational Alignment and Location: 

  • You will be a part of the Global Experience Design leadership team, reporting to the Head of Global Experience Design for Print 

  • Youll be based in San Diego, Vancouver or Boise, so that you have quick access to your team and partners who are based in these locations or various other satellite locations around the globe 

 

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About HP

 

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

So
are we. We love taking on tough challenges, disrupting the status quo,
and creating what’s next. We’re in search of talented people who are
inspired by big challenges, driven to learn and grow, and dedicated to
making a meaningful difference.