Key responsibilities:

This person will be responsible to get the voice of the customer from our Greater India market and help shape a better offer for Managed Services to over-achieve its targets ensuring appropriate 4P strategy, sales enablement and offer to market in place in relevant Greater Asia countries.

• Offer development: support key programs and priorities from definition to execution. Prioritize key countries where we will launch new offers, including messaging, communication, content, training & country activation.
• Be the voice of customer, sales & market into our Center of Excellence, GBU teams.  Ensure that needs are articulated, understood & prioritized with development, infrastructure & support teams to deliver an optimized & holistic Managed Service Offering.
• Develop and execute Managed Services’ offers/go to market plans in conjunction with our PS/Print market/Services country teams.
• Identify, develop sales enablement plans/actions to maximize new sales and cross sell opportunities
• Support our country market & sales teams on delivering our current year objectives.  Drive awareness & alignment of our 4P plan to deliver on our business objectives.  Understand market support needs: prioritize, plan, drive & communicate progress.
• Optimize business results (TCV, Rev, GM, Costs).  Ensure we have focused plans to address KPI performance.  Ensure strategic long-term costs have ambitious plans that are aligned, tracked & communicated.
• Forecast, pipeline & funnel hygiene: review projections of performance vs targets

Key Result Areas

1. Operationalize Market/country/Zonal/Field Sales Rep level attach optimization programs [no naked boxes/white space mapping/Second or third attach]

2. Enable Inside Sales Rep upsell and Cross Sell actions on services

3. Incubate Top tier accounts to generate services lead

4. Manage and Support Account/Opportunity level price needs

5. Bring Services Subject Matter expertise to Sales: Support training and enablement needs

6. Work closely with hardware category and sales on large RFP/RFI to win and execute standard LCS offerings

7. Build and Share the aggregated Funnel and order outlook to Offer and Business Management team

Key Outcomes

1. Achieve Services Order Objectives

2. Meet Key Performance Indicators: Attach and P rate

3. High Value Wins from incubated opportunities

Role Imperatives

1. High Services Subject Matter Expertise: Services Offering, Benefits and Customer Value Proposition

2. Pricing and costing insights

3. Competition landscape on Price and Offering

#LI-POST

About HP

 

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

 

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

 

Our history: HP’s commitment to diversity, equity and inclusion – it’s just who we are.

From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!